Employers have many obligations to their employees today and management techniques do not always have an answer for the challenges managers and HR face. Efforts by employers to manage, even intervene and problem solve often become convoluted. Therefore, documentation might be the only factor that shows an employer in good faith tried to live up to all their legal obligations to their employees and in the case of complaints was a fair, non-discriminatory employer.
Wherever there are people, there are problems, and those problems often turn into HR compliance issues. Consequently, everyone: trainer, advisor, user and reviewer of records need to be trained in the best practices for documenting so they know how to document, when, what, how, and why to document, and just as importantly, how to not document.
WHY SHOULD YOU ATTEND
What an employer does document, what it does not document and the manner of use of the documentation are critical elements in determining whether their records show compliance with the law(s) - or not.
HR is the advisor and trainer to documentary practices. HR cannot manage every employee in an organization. Supervisors manage employees and are the persons who take (or not) HR's advice and training efforts and then choose to document properly (or not) on behalf of the organization.
Forcing managers to document rarely results in good quality documentation but instead often produces incomplete, illogical, and inconsistent documentation. Incomplete, illogical, and inconsistent documentation gives adversaries excellent tools to use against an employer.
Training Managers and Supervisors why it's important to document and how to do so properly results in documentation that helps demonstrate your company is meeting is obligations to employees